Forum Posts

• tango

  • 55 posts
  Posted in the topic Login in problems - Any user from Denmark here (BETbet365 in the forum New User Questions

  May 21, 2025 4:12 PM BST

  Hello,
  
  We currently do not support QR geolocation challenges, while MitID is also presenting issues with bet365 logins lately.

• tango

  • 55 posts
  Posted in the topic Picks sent by POST are not appearing in the source history in the forum New User Questions

  March 31, 2025 11:40 PM BST

  Just to clarify: PICK NOT FOUND OR INVALID KEY is an error message that is returned by the pickstatus endpoint. To call this function you need to pass the ID of the pick that you are enquiring for and the bot ID that you used when submiting the pick. So, when you receive this error message it means that this pair of pick ID + bot ID was not found in our database. This can happen for two reasons: (1) The bot ID used and the pick ID returned by postpick do not match the values used in pickstatus or (2) Your postpick request was missing a valid bot ID. In this particular case it was (2) as your posted picks were missing critical fields including a valid bot ID. 

• tango

  • 55 posts
  Posted in the topic Picks sent by POST are not appearing in the source history in the forum New User Questions

  March 27, 2025 4:57 PM GMT

  Hello,

  Note that the pick ID you receive after submitting data only confirms that your request was received and processed. It does not guarantee that the processing was successful.

  To check the outcome of a pick, you need to use the pickstatus endpoint. This requires two pieces of information:

  • The pick ID that was returned by the postpick endpoint.
  • The bot ID that was used to authorize the original pick request.

  If you encounter the error message "PICK NOT FOUND OR INVALID KEY" when using the pickstatus endpoint, it indicates one of two possibilities:

  • You have entered an incorrect pick ID.
  • You have entered an incorrect bot ID.

  A common reason for this error is providing an incorrect bot ID during the initial postpick request. If the bot ID is wrong at that stage, the system will be unable to locate your pick when you subsequently call the pickstatus endpoint.

  Therefore, ensure you are using the correct bot ID both when making the initial postpick request and when checking the status with the pickstatus endpoint.

• tango

  • 55 posts
  Posted in the topic A new era of betting: Pickbot! in the forum General Discussion

  January 21, 2025 12:55 AM GMT

  Just a note to clarify that SmartBet.io has no official affiliation, partnership, or collaboration with Pickbot.
  
  Pickbot utilizes SmartBet.io's public API, which is openly available to any developer or user.

• tango

  • 55 posts
  Posted in the topic Goalscorer bets in the forum New User Questions

  December 15, 2024 2:44 AM GMT

  Hello,

  You can find a list of the sports and markets we currently support at Market Support.

  We don't currently support goals or cards per individual player. However, we might be able to add support for these markets in the future.

  To help us assess this, could you please provide some more information about the markets you're interested in? For example:

  • Market type: Are these 2-way markets (e.g., player to score a goal - yes/no)?
  • Live: Are these live or pre-game markets?
  • Other details: Any other relevant information about the markets would be helpful.

  
  Thank you!

  This post was edited by tango at December 15, 2024 2:44 AM GMT