VPCs are accessible via RDP (remote desktop). If you are trying to connect from a Windows PC, just opening the .rdp file that is downloaded by clicking on the "View" icon next to your VPC with your default remote desktop client is enough.
If you are trying to access from a MAC or other platform such as android/ios devices you will need to open the .rdp file that corresponds to the VPC and locate the VPC's address which will be in the form:
You will then need to configure your RDP client to connect to the above host with the credentials below:
password: the VPC's password (this is not your website password)
Physical connections are internet connections that can be plugged in to any of your VPCs. The difference with the default datacenter internet connection is that physical connections will have a residential/mobile IP which will make the VPC utilising that connection to be suitable for connecting to websites that track or profile network setup and possibly restrict access based on the connection type used.
If you intend running a bot that targets Pinnacle you will NOT need a physical connection. The standard shared datacenter connection that is provided for free would be enough, although it is recommended to also install a VPN or proxy in your VPC.
If you target bet365 or other websites that track your network setup and block access from non-residential IPs, you have 2 options:
If you decide to use a physical connection you have 2 further options:
First option is straight forward but the availability of connections cannot be guaranteed, as a connection can only be used by one member at any time and can be kept by a user indefinitely. The second option requires an upfront cost and a few days to install the connection, but is cheaper and availability is guaranteed as connections are always reserved for their owner.
To order your own physical connections, please contact us.