VPCs are accessible via RDP (remote desktop). If you are trying to connect from a Windows PC, just opening the .rdp file that is downloaded by clicking on the "View" icon next to your VPC with your default remote desktop client is enough.
If you are trying to access from a MAC or other platform such as android/ios devices you will need to open the .rdp file that corresponds to the VPC and locate the VPC's address which will be in the form:
You will then need to configure your RDP client to connect to the above host with the credentials below:
password: the VPC's password (this is not your website password)
This is the default data center connection. It is provided for free but cannot be used for bookmakers or websites that block access from non-residential IPs or monitor network setup for shared IPs, such as bet365.
If you intend to use the VPC for accessing bet365 or other similar websites, you will need to use either a virtual/physical connection (see below for details), or install a suitable VPN/proxy on top of the data center connection. The VPN/proxy on top of the datacenter connection is the cheapest option but not completely safe. Additionally, it is not guaranteed to work since most bookmakers of this category are also blocking access from most VPNs and proxies, so you will need to find a VPN/proxy that works.
If you only intend to access Pinnacle or websites that do not track network setup, you can use the data center connection. Although not necessary, it is advisable to also install a third-party VPN/proxy in a VPC utilizing the datacenter connection even if you are only accessing websites that do not track your network setup.
VIRTUAL CONNECTIONS (residential or mobile)
These are preinstalled residential or mobile connections in various countries in the world. They can be plugged in directly to any single one of your VPCs making the VPC appear like a regular home PC located in the corresponding country. Cost is 1 EUR per 24 hours, billed directly from your smartbet.io balance.
PHYSICAL CONNECTIONS (mobile)
These are mobile (sim card) connections that can be installed in any country in the world. You need to order and buy the equipment set for each connection (router + modem) from smartbet.io at a one-off cost of 100 EUR. You will also need to have a place to host the equipment in the country that you are interested in and you will also need to pay your internet provider separately. Cost is 1.5 EUR per 24 hours, billed directly from your smartbet.io balance.
Please watch the video below for a demonstration on creating and managing VPCs and connections: