Smartbet.io is the most advanced betting automation platform that facilitates automatic order distribution, bet placement, grading and record keeping for bets originating from a virtually unlimited variety of sources.

• An automatic bet placement tool for following tipsters
  If you are following tipsters, you are familiar with all the overhead involved, such as the long hours waiting for picks, having to record details for each bet placed and missing out on advised odds. The smartbet.io app will automatically retrieve picks from your followed tipsters and will place the corresponding bets in fractions of a second. All bets are tracked and full stats about your performance are available online in real time. In addition to native smartbet.io tipsters, most popular picks platforms such as pyckio.com, blogabet, Betadvisor, Betaminic, Predictology and many others are supported.

• An advanced verification and pick distribution platform for tipsters
  Contrary to conventional pick distribution methods like email, website postings, telegram, twitter, etc, picks submitted to smartbet.io are encrypted and automatically distributed to all followers instantly. Since the corresponding bets are also placed instantly, there is no room for resellers to distribute picks, as any impact on the market will have been made by legitimate followers long before a reseller has the opportunity to further forward picks. Free yourself from the constraints of scheduling sending times, issuing advance notifications. Just submit any pick on either pregame or in-play events and smartbet.io will ensure that your followers will place the corresponding bet instantly and with zero effort.

• A unique manual bet placing tool
  Not only can you use the app to automatically place bets from tipsters that you follow, but you can also place your own bets. Bets can be located and placed in less than 1 sec without the need to login to bookmaker websites, scroll multiple pages, Ctrl-F searching, handle timedout session by having to re-login, etc. All bets placed are also tracked and complete stats are available in real time, so no need to keep separate records either.

• A social network for players and tipsters
  Become part of a growing community of sports betting fans. Expand your user base, showcase your talent or simply meet like-minded people.

Smartbet.io can be used by players that want to automatically follow their favorite tipsters, tipsters that are looking for an efficient and reliable method of verifying and distributing their picks to their followers or as simply a betting tool that can be used to quickly place, grade and track bet details for the user's own bets.

Bet placement fees depend on book used and type of bet (auto/manual), specifically:

AUTOMATIC BETS:

Pinnacle/Asians: 0.25% of stake

Bet365/Euro books: 1% of stake

MANUAL BETS:

Pinnacle/Asians: 0.10% of stake

Bet365/Euro books: 0.40% of stake

Fees are charged from your smartbet.io balance. You can deposit and withdraw from your smartbet.io balance with Paypal, Neteller and Skrill. All your financial transactions are available online in real time at https://smartbet.io/pages/my-transactions

Note that these are the smartbet.io bet placing fees. Depending on the tipsters/sources that you are following you may incur additional fees charged and decided directly by the source owner/tipster. Tipster fees or premium fees for externally supported sources are clearly displayed when adding a source to your bot. Smartbet.io collects these fees on behalf of tipsters and pays them off 100% to them. Any price increases in tipster/premium fees will take effect in 7 days after initiated by tipster and you will be informed with multiple emails during this period for any pending price increases for tipsters that you are following.

The application can be installed and run on any version of Windows above Windows 7. It may run on previous versions of Windows, but it has not been tested and no support can be provided for those versions.

Donwload the latest version from https://smartbet.io/pages/bot-download

TO INSTALL

1. Extract the downloaded file to a folder of your choice
2. Download and install the java runtime, or just run the included file jxpinstall.exe
3. Download and install the .net framework, or just run the included file NDP461-KB3102438-Web.exe
4. Run sbiobot.exe
5. Enter your unique BOTID in the respective field

IMPORTANT: DO NOT INSTALL IN A FOLDER THAT IS SYNCHRONIZED OR ENCRYPTED IN REAL TIME BY A 3RD PARTY APPLICATION, LIKE DROPBOX OR CLOUDFOGGER. DATA FILES ARE CONSTANTLY UPDATED BY THE APPLICATION AND THIS MAY LEAD TO DATA CORRUPTION AND VERY HIGH CPU USAGE.

TO UPGRADE

1. Close the application
2. Unzip the downloaded file in the same folder of the original installation, overwriting the existing files with the new files
3. Restart the application by executing the file sbiobot.exe. Your settings will be preserved.

Do not delete the file config.cfg while upgrading. This encrypted file contains all your settings, usernames, passwords, etc.

Downloading and installing the application constitutes explicit acceptance of the most recent version of our terms and conditions.

The fundamental principle in designing the application was to eliminate any possibility of unwanted behavior and multiple security features have been implemented to ensure this. Additionally, a variety of filters are in place to ensure that each pick is proactively checked for mistakes and that common types of errors are either corrected or result in pick rejection.

Your personal data, such as usernames and passwords are stored in the encrypted file “config.cfg” in your local hard disk and they are only used for making the connection to your bookmaker accounts, or your email provider. These data are never transmitted to any other party. Your bet details are encrypted and then stored in smartbet.io’s database and are accessible only by you through a SSL connection to the www.smartbet.io website. Finally, all network connections that the application makes are strongly encrypted.

Please consult the following table for a conclusive list of all sports and markets supported per bookmaker:

Smartbet.io full list of sports and markets

Notes:

• Full time includes OT in NHL Ice Hockey markets. All picks will result in orders placed in OT included markets regardless of syntax used by tipster
• All handicap/totals markets are 2-way (Asian) markets, unless there are 3 possible choices in the BET_SYNTAX column of the table above, in which case they are 3-way markets
• Moneyline markets can either be 2-way or 3-way, depending on the number of possible choices in the BET_SYNTAX column of the table above

There are 2 categories of sources that can be automated through smartbet.io:


EXTERNAL SOURCES
These are externally supported tipsters/sources that email their subscribers directly, such as blogabet.com, pyckio.com, betadvisor.com and many more. The bot will scan the mailbox that emails from these sources are delivered to, will read and process all emails that contain picks or pick notification from the tipsters that you are following and place the corresponding bets according to your settings. The full list of supported external services is available at https://smartbet.io/pages/external-tipsters.

NATIVE SMARTBET.IO SOURCES
All smartbet.io members can submit picks that other members can follow automatically. Smartbet.io sources are prefixed with smb. in the bot's tipster/source add dialog box and the full list is available at https://smartbet.io/pages/tipsters. Since all picks are distributed to followers through the smartbet.io platform, there is no need to setup access details to an email account if you are only following smartbet.io sources.

The bot will run on any Windows virtual PC or server. In fact, this is the recommended setup for most cases.

You can create one or more virtual PCs at https://smartbet.io/pages/myvirtualpcs. VPCs are specifically designed for running your bot and cost 0.50 EUR per 24 hours.

Alternatively, you can get a Windows VPS from any other provider but you will need to make sure that the provider that you choose is using IPs that the bookmakers that you intend to use in your bot accept connections from.

You can run unlimited bots under the same smartbet.io account. For each bot you will need a separate PC/VPC and a separate BOTID.

A BOTID is issued in a specific currency that must match the currency of the bookmaker accounts that it will be used with.

Every user receives his original BOTID via email after registration, but more BOTIDs can be requested freely.

Although running your bot on your home PC or laptop is fine for occasional use, it is strongly recommended to use a VPS/VPC - particularly if you intend to have the bot running unattended for long periods of time.

Home PCs may reboot unexpectedly due to software updates or other issues, network connectivity is often unstable particularly with wifi networks, while cost of electricity for keeping a PC on 24/7 may be high. For all these reasons, a VPS/VPC is more a reliable, efficient and cost effective option.

Contrary to most pick verification platforms, picks submitted in smartbet.io are verified against market and price availability at the moment that a bet is placed. This means that a pick submitted will be recorded only if at least one following bot manages to place the corresponding bet at the same book and with the same or better price. Specifically, the data reported by the first bot that manages to successfully place a bet on a pick will be used to record the pick to the tipster's profile. If, for whatever reason, no bets are placed by any of the following bots or the taken price is lower than the advised price, the pick will not be recorded.

This approach has the following advantages over conventional pick verification by other platforms:

• Total transparency. Picks are verified against real market prices and availabilty.
• The most accurate and realistic assessment of what is practically achievable by following a tipster. Tipster's stats are based on actual follower bet results - not on what a tipster submits.
• Ability to submit picks with odds that may not be available at the time of pick submission but may drift to that level later on. If the target price is never reached, bets would not be placed and the pick would simply not be recorded.

Slippage is the result of taking a bet at a lower price than the tipster's quoted price.

Profit without slippage is the profit that you would have had, if you had taken the tipster's quoted price in all bets. Similarly, ROI without slippage is the ROI that you would have had, if all bets were placed with the tipster's odds.

The difference between these two figures and your actual profit and ROI, helps you understand what is realistically achievable by following a tipster and assess the impact that price availability has on your profitability.

Profit with level stakes is the simulated profit that a tipster would have made if all picks were placed with a flat stake equal to his average stake.

Similarly, ROI with level stakes is the simulated ROI that a tipster would have on the same condition.

These two figures help you assess the impact that the use of variable staking has on a tipster's profitability.

For smartbet.io tipsters the pick is automatically sent to your bot, fractions of a second after it has been submitted by the tipster.

For externally supported tipsters, the bot monitors your mailbox for incoming picks or pick notifications. Whenever such a message is found, it will retrieve the pick details either directly from the email or from a webpage in the case that the email contains a link to the actual pick details and not the actual pick itself. After the pick details are retrieved the corresponding order will be formed and sent to a book according to your settings.

To use the bot with externally supported tipsters you will need a subscription to the tipster that you are interested in and receive his original emails. Forwarded or not original emails are ignored.

The bot is using "clicks" for specifying the difference between advised odds and minimum odds. Clicks are equivalent to increments according to the table below:

   

Clicks are an intuitive method of expressing odds differences regardless of odds and help in figuring out what the minimum accepted odds would be in most cases.

The Pinnacle refresh rate specifies how often fixtures and markets are refreshed from Pinnacle. The default value of 240 secs means that it may take up to 4 minutes for your bot to see a new event or market. Note that the refresh rate does not affect bet placing speed, bets are always placed instantly.

For pregame events, markets change infrequently, so a large value such as the default of 240 secs will have no impact in most cases. In live events however, new markets can be added frequently in cases of a goal being scored or any drastic development in the game. If for example a goal is scored and Pinnacle creates the market "Over 3.5 goals" that did not exist before the goal was scored and a tipster that you are following makes a pick in this market before your bot refreshes the market from Pinnacle, your bot will report that the market was not found.

For this reason, if you are following tipsters that are placing many live bets or if you use the bot to manually place live bets you may need to consider a lower refresh rate for Pinnacle. The minimum allowed by Pinnacle is 5 secs, however it is not advised to use such a low refresh rate unless your turnover is really big.

A low refresh rate will result in a high data transfer rate with Pinnacle. Pinnacle's fair use policy states that API usage must be proportionate to wagering activity so the lower your refresh rate, the bigger your turnover must be.

Based on empirical data, you could safely use refresh rates down to 25-30 secs, provided that you place an average of 200-300 EUR worth of bets daily. A refresh rate of 25-30 secs would also mean that your bot would pick up a new market or event very fast, so you would be able to follow comfortably the vast majority of live picks.

Bet placement speed is affected by different factors depending on type of source. Specifically:

EXTERNAL SOURCES

Picks from external sources are picked up by each user's bot by reading emails from the specified mailbox. This means that the primary factor that affects speed is the time it takes for an email to reach a user's mailbox. This in turn depends on the exact method that the sender is using to distribute emails (usually emails are sent in batches - not all in one try) and the latency between the sender's mail server  and the recipient's mail server.

Additionally, even in the case that two users have email accounts in the same mail server and assuming that they receive the email at exactly the same moment, the email will not be picked up at the same exact moment for both, since each bot scans the user's mailbox in user defined intervals with the default refresh interval set to 1 seconds. This means that email scanning cycles between different bots will not coincide.  Who gets the pick first will be mainly decided by chance for users with identical setup and settings.

Of course lowering the email refresh interval to 0 secs (each cycle starts immediately after the previous has ended) will yield a faster retrieval on average.

NATIVE SOURCES

Picks from native sources are centrally processed and the corresponding orders are simultaneously created for all following bots. Still, from the moment that orders are generated until the moment that an order is sent to the bookmaker for execution there can be a time window of between 0 and 1 seconds for each following bot. This value will be different for every pick for the same bot and is mainly decided by the specific circumstances at the moment the order is generated, ie CPU and network load in the PC that the bot is running.

Theoretically, a more powerful CPU or low latency network connection would help in lowering the average delay, practically though they will not have a noticeable effect on bet placing speed, as the primary factor will always be circumstantial conditions.

Smartbet.io is the first and most popular betting automation platform with more than 2 million orders processed since its inception in 2015 and thousands of active users looking and willing to pay for quality information.

There are many advantages for using smartbet.io for distributing your picks to followers over using conventional tipster platforms, including:

• Picks are instantly distributed to your followers and corresponding bets are placed automatically in less than 1 second after the pick is submitted. No emails or other notifications are sent which leaves no time for possible resellers to re-distribute picks. If a reseller did decide to forward your picks, he would have to manually input and send pick info and his subscribers would receive the pick long after market value was taken by your legitimate followers and any market impact had been made, essentially distributing worthless information.
  
  
• No need having a schedule for publishing picks, or send out advance notifications, or be concerned about the time zone of your followers, or keep them waiting for picks. Just submit your picks whenever the opportunity arises and all your legitimate followers will have the corresponding bet instantly placed to their bookmaker accounts.
  
  
• Flexible pricing schemes for monetizing your service. Followers can be charged either as a % of their stakes, or a flat cost per pick, or a combination of both. Pricing is decided directly by you with no involvement of smartbet.io, earnings are credited in your smartbet.io balance in real time and you keep 100% of profit. The ability to charge followers by a % of their stakes means that even lower stake users can follow your picks, something that might not be justified by their stake size and expected profit with flat subscription schemes.
  
  
• Ability to protect prices in sensitive markets by limiting both number of followers and max stakes.
  
  
• Detailed reports about stakes and odds taken by your followers for each pick that you submit, so that you can both accurately assess the impact that your picks have on the market and fine tune your follower/max stake limits and also monitor the performance of each of your followers.
  
  
• The most advanced and transparent verification for your service. Picks are recorded based on odds taken by your followers which means that prospective followers can realistically judge your service based on real bets data.
  
  
• Advanced criteria and filters for comparing tipsters that apart from standard figures such as ROI, profit, number of picks, etc also include unique factors such as market liquidity the moment that a pick is submitted.
  
  

Smartbet.io supports different pick submission methods suited for both manual picks and picks generated automatically by 3rd party applications. With the term "manual picks", we mean picks that are manually selected by a human in the "traditional" sense of a tipster. Automatically generated picks, on the other hand, are picks that are generated by 3rd party applications like an application that scans markets for value and generates accordingly picks, an algorithm that generates picks based on proprietary logic, a scraper reading external sources like websites, telegram channels, arbitrage alert services, etc.

Submission using the website interface

Website pick submission is suitable for manual picks.

Submission using the POST method

The POST method is the recommended method for automatically generated picks. Your application should use the http POST method to send the generated picks to smartbet.io. For a detailed description of the POST method please see https://smartbet.io/faqs/view/36/how-can-i-submit-picks-with-the-post-method

Submission using the EMAIL method

The EMAIL method is suitable for automatically generated picks. It is advised that newer applications use the POST method, as it is both faster and more reliable. For a detailed description of the EMAIL method please see https://smartbet.io/faqs/view/37/how-can-i-submit-picks-with-the-email-method

Regardless of the method used, received picks are instantly processed and the corresponding orders are distributed to the following bots according to the source owner's settings. Order execution results by following bots are available in real-time in picks & orders. Depending on the order execution results the pick may or may not be recorded the source owner's pick records, in accordance with smartbet.io's pick verification model which is described in https://smartbet.io/faqs/view/25/how-does-smartbet-io-s-pick-verification-work

The POST method is the recommended and the most suitable method for submitting automatically generated picks by 3rd party applications, as it offers maximum speed and reliability. Picks are processed instantly and the corresponding orders are sent to the following bots in less than 1 second after the pick has been submitted.

There are 2 methods that can be called in the smartbet.io POST server:

https://postserver.smartbet.io/postpick

Function: This method is used to submit a pick

Post Parameters

• key: Any botid that belongs to the user that the pick will be assigned to
• sport: Any of the sports supported by smartbet.io as listed in Smartbet.io full list of sports and markets
• event: The event. Follow the syntax rules outlined in https://smartbet.io/faqs/view/35/what-is-the-syntax-for-the-event-and-bet-fields-for-the-post-and-email
• bet: The actual pick. Follow the syntax rules outlined in https://smartbet.io/faqs/view/35/what-is-the-syntax-for-the-event-and-bet-fields-for-the-post-and-email
• odds: The pick odds in a decimal format. Only 2 digits are accepted after the decimal point
• stake: A round number in the 1-10 range. All other values will result in 1
• book: The bookmaker used. It can be any of the bookmakers listed in Smartbet.io full list of sports and markets. In case a not supported bookmaker is used, the corresponding orders may or may not be distributed to the following bots, depending on follower settings, but the pick will not be recorded in the source's pick records
• showid: Optional parameter. showid=1 returns the PICK ID with the response

Response

pick_add_success:PICK ID

https://postserver.smartbet.io/pickstatus

Function: This method can be used to retrieve the status of a previously submitted pick

Post Parameters

• key: The botid used to submit the pick
• id: The PICK ID

Response in JSON

{

'processed':'PROCESSING_STATUS'
'picksubmissionresult_short': 'SHORT_RESULT_TEXT',
'picksubmissionresult_long': 'LONG_RESULT_TEXT'
}

The EMAIL method is suitable for submitting picks that are automatically generated by 3rd party applications. It can also be used for manual picks, however it is not practical for manual use. It has been succeeded by the POST method which should be used by newer applications as it is both faster and more reliable.

To submit picks by email you will need to send emails to picks@smartbet.io from the email address that you have registered in your smartbet.io account. A pick must be written in plain text in the message's body using the syntax below:

SPORT: sport
EVENT: event
BET: bet
ODDS: odds
STAKE: stake
BOOK: book

• sport: Any of the sports supported by smartbet.io as listed in Smartbet.io full list of sports and markets
• event: The event. Follow the syntax rules outlined in https://smartbet.io/faqs/view/35/what-is-the-syntax-for-the-event-and-bet-fields-for-the-post-and-email
• bet: The actual pick. Follow the syntax rules outlined in https://smartbet.io/faqs/view/35/what-is-the-syntax-for-the-event-and-bet-fields-for-the-post-and-email
• odds: The pick odds in a decimal format. Only 2 digits are accepted after the decimal point
• stake: A round number in the 1-10 range. All other values will result to 1
• book: The bookmaker used. It can be any of the bookmakers listed in Smartbet.io full list of sports and markets. In case a not supported bookmaker is used, the corresponding orders may or may not be distributed to the following bots, depending on follower settings, but the pick will not be recorded in the source's pick records

An example email would look like:

SPORT: FOOTBALL
EVENT: VICTORIA HAMBURG - TUS OSDORF
BET: VICTORIA HAMBURG  -0.5
ODDS: 1.83
STAKE: 10
BOOK: PINNACLE

Notes:

• Each email can contain only one pick
• Maximum 10 emails per minute from the same email address

Please consult the following table for a conclusive list of syntax templates for the EVENT and BET fields for the POST and EMAIL pick submission methods:

Smartbet.io full list of sports and markets

Notes:

• -+AH is a full, half or quarter ball handicap. It must be substituted with the actual handicap value. Valid value examples: -1, -0.75, -0.5, -0.25, +0, +0.25, +0.5, etc
• TOT is a full, half or quarter ball total. It must be substituted with the actual total value. Valid value examples: 1, 1.25, 1.5, 1.75, 2, 2.25, etc
• MIN is a round number indicating a specific minute during an event's progress. It must be substituted with the actual minute. Valid value examples: 10, 20, 30, 40, etc
• GOALS_SCORE is a string indicating the goals score in a football event. Valid value examples: 0-0, 1-0, 2-1, etc
• CORNERS_SCORE is a string indicating the corners score in a football event. Valid value examples: 2-3, 4-5, 6-3, etc
• BOOKINGS_SCORE is a string indicating the bookings score in a football event. Valid value examples: 1-0, 1-1, 2-1, etc
• SET_SCORE is a string indicating a set score in a tennis event. Valid value examples: 6-2, 4-6, 7-5, etc
• HORSE_NAME is a string indicating the name of a horse
• TRAP_NUMBER is a round number indicating the number of a trap

Examples:

VPCs are accessible via RDP (remote desktop). If you are trying to connect from a Windows PC, just opening the .rdp file that is downloaded by clicking on the "View" icon next to your VPC with your default remote desktop client is enough.

If you are trying to access from a MAC or other platform such as android/ios devices you will need to open the .rdp file that corresponds to the VPC and locate the VPC's address which will be in the form:

vpcname.dcx.smartbet.io:xxxxx

You will then need to configure your RDP client to connect to the above host with the credentials below:

username: "user"

password: the VPC's password (this is not your website password)

DATACENTER CONNECTION

This is default datacenter connection. It is provided for free but cannot be used for bookmakers or websites that block access from non-residential IPs or monitor network setup for shared IPs, such as bet365.

If you intend to use the VPC for accessing bet365 or other similar websites, you will need to use either a virtual/physical connection (see below for details), or install a suitable VPN/proxy on top of the datacenter connection. The VPN/proxy on top of the datacenter connection is the cheapest option but not completely safe. Additionally, it is not guaranteed to work since most bookmakers of this category are also blocking access from most VPNs and proxies, so you will need to find a VPN/proxy that works.

If you only intend to access Pinnacle or websites that do not track network setup, you can use the datacenter connection. Although not necessary, it is advisable to also install a third-party VPN/proxy in a VPC utilizing the datacenter connection even if you are only accessing websites that do not track your network setup.

Pros:

• Unlimited traffic
• Free to use
• Low latency and big bandwidth

Cons:

• It is shared between all users who have selected this type of connection in their VPCs
• It cannot be used for bet365 or similar websites that restrict access based on network setup, unless you use a suitable third-party VPN or proxy on top of the datacenter connection

VIRTUAL CONNECTIONS (residential or mobile)

These are preinstalled residential or mobile connections in various countries in the world. They can be plugged in directly to any single one of your VPCs making the VPC appear like a regular home PC located in the corresponding country. Cost is 1 EUR per 24 hours, billed directly from your smartbet.io balance.

Pros:

• Suitable for accessing bet365 or similar websites
• Unlimited traffic

Cons:

• Increased cost
• Virtual connections do not belong to the smartbet.io network. This means that although they are not shared among smartbet.io users, it is possible -but not likely- that a connection can be shared with other users outside smartbet.io

PHYSICAL CONNECTIONS (mobile)

These are mobile (sim card) connections that can be installed in any country in the world. You need to order and buy the equipment set for each connection (router + modem) from smartbet.io at a one-off cost of 100 EUR. You will also need to have a place to host the equipment in the country that you are interested in and you will also need to pay your internet provider separately. Cost is 1.5 EUR per 24 hours, billed directly from your smartbet.io balance.

Pros:

• Truly dedicated connection that is reserved, used and managed exclusively by the owner

Cons:

• Increased cost
• Requires the owner to buy and install special equipment (modem+router)
• It cannot be setup instantly
• Requires a physical location for hosting the connection
  
  

Please watch the video below for a demonstration on creating and managing VPCs and connections:

If you cannot login to your gmail account, you may have to enable access at https://www.google.com/settings/security/lesssecureapps. Even if you enable the previous setting, your connection to gmail will still be encrypted, provided that you connect to port 993 of imap.gmail.com.

Also, if you are trying to connect from a new IP, such as a VPS/VPC, you may need to login manually to gmail through a browser and complete any verification that google might require.

Check also your emails for a message from google, where they may say that they have blocked access from the new IP, until you confirm that you are the owner of the account and you are indeed the one using the new IP.

The placer is controlled directly by the main application and launched/exited as needed. The placer's executable is the file "betplacer.exe" which is located in the application's main folder.

The most common reasons for the placer remaining offline are:

• Not having installled the .net framework on your PC. You can install the framework by running the included file NDP461-KB3102438-Web.exe
• Your antivirus is deleting the file "betplacer.exe". You will need to exclude the folder in which you have installed the application from your antivirus and then download and install the app again so you restore the missing files.
  
  
  
  
  

The scraper is controlled directly by the main application and launched/exited as needed. The placer's executable is the file "betscraper.jar" which is located in the application's main folder.

The scraper requires the java runtime environment to be installed on your PC. You can install java by running the included file jxpinstall.exe or you can download from www.java.com

You will need to change your Windows settings so that the decimal symbol is represented with the character "." and the digit grouping symbol with the character ",".

These settings can be changed in Control Panel -> Clock, Language, and Region --> Change date, time, or number formats --> Additional Settings

The system is trying to match picks to actual events in bookmakers based on the team names provided by the tipster and the team names used by the book.

Often, a tipster will use a different team name than the one used by the book, for example a pick could be submitted on "ROMA - NAPOLI", while the bookmaker has "AS ROMA - NAPOLI".

The event matching algorithm is using a custom database of team name variations and mappings, it knows, for example, that "AS ROMA" = "ROMA'.

However, there is a possibility that an event cannot be mapped to the corresponding bookmaker event in cases such as a typo mistake or using an ambiguous or non-standard  team name, or if the database mapping is missing from our side. In these cases, the order's status will be set to "EVENT NOT FOUND".

Although the mapping database contains 1000's of team name variations for almost all sports and leagues, it is possible that there could be missing mappings especially for lower leagues. In this case, please report the missing mapping so that it can be included in the database.