How can I connect to my VPC?

VPCs are accessible via RDP (remote desktop). If you are trying to connect from a Windows PC, just go to your VPC control panel at https://smartbet.io/pages/myvirtualpcs and use your Remote Desktop Client to open the .rdp file that is downloaded by clicking on the "View" icon next to your VPC.

If you are trying to access from a MAC or other platform such as android/ios devices you will need to open the .rdp file that corresponds to the VPC and locate the VPC's address which will be in the form:

vpcname.dcx.smartbet.io:portnumber

You will then need to configure your Remote Desktop Client to connect to the above host with the credentials below:

username: "user"
password: the VPC's password (this is not your website password)

Posted in FAQ - Virtual PCs, Connections on July 23 at 04:00 PM

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